Wooden garden chairs for +$1000 require trust, emotion, and storytelling, not just pretty product photos. This project is an attempt to combine premium e-commerce with the warmth of craftsmanship.
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The premise
Handcrafted garden furniture for €1000+ requires trust, emotion, and storytelling. This project combines luxury e-commerce with the warmth of craftsmanship.
[01]
Premium garden furniture isn't an impulse buy. Customers spending €400–800 on a single chair need trust, imagination, and justification, not just pretty product shots. This project explores how to merge premium e-commerce with the warmth of craftsmanship.
Three questions stand between a visitor and a €600 chair. Every design decision in this project answers one of them.
[01]
An unfamiliar brand asking for €600 has to prove there are people behind the product: a workshop, a warranty, a name.
[02]
Nobody buys furniture from a cut-out on white. The customer has to see the chair in a space they recognise as their own.
[03]
The price gap is the whole objection. Materials, craft, and lifespan have to be argued, not assumed.

[02]
I identified three target segments with different motivations.
[03]
126 products needed a system, not just a grid. I organised products into series, based on lifestyle.

Why series? Users first identify with a LIFESTYLE (“I want something modern for my city balcony”), then choose a specific product. This reduces decision fatigue and increases AOV (average order value).

[04]

[05]

[06]
This is where the sale happens, or doesn't. I designed the product page around two principles.
[01]
Traditional e-commerce leads with dimensions and materials. I flipped it: the “Full description” tab opens with narrative. Premium customers buy the IDEA first, specs second.

[02]
Warranty, coverage, and replacement parts sit directly under the buy area. At €600+, customers need reassurance that this isn't a disposable purchase.

[07]
Warm whites, creamy backgrounds, wood tones. The UI feels like natural materials. Photography is lifestyle context, natural lighting, outdoor settings, never sterile studio shots.

[08]
[01]
Without storytelling, it's just an expensive store with pretty pictures.
[02]
126 products need a SYSTEM. Getting the structure right is 80% of the work.

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